ABOUT LAIVLY
We are an ambitious company of curious technologists. We don’t just code, we invent. We don’t just build, we create. We are gamers, sci-fi geeks, and artists. We help the world’s biggest brands discover and leverage Artificial Intelligence, Machine Learning and Digital Automation. Come help us make some cool sh*t ;)
About the Job
We are seeking an Implementations Specialist to implement and configure clients onto our platform. We’re looking for an entrepreneurial mindset, a fearless attitude, and a passion for excellence onboarding new clients onto our product. Our team not only takes pride in our work, but also in the way we do it. If you’re a creative, daring specialist, we are the place for you.
Our implementation team provides enterprise level setup and onboarding of our agent assistant tool for major and well known brands. The Implementations Specialist is accountable for all aspects of our agent assistant tool setup, including analysis, configuration, validation, issue resolution, process training, initial live run(s) support and turnover to Client Support. You must be capable of successfully implementing new business, platform conversions and existing account reconfiguration (for example, new automated workflow requests), while ensuring a high degree of client satisfaction.You work with medium to large sized organizations, with no limit on the complexity or feature/functionality usage of the client. This is a remote position.
As an Implementations Specialist You Will…
Requirements
As an Implementations Specialist, You Have…
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Benefits
Life at Laivly:
Laivly gives you the opportunity to collaborate and grow your career with a diverse and passionate team. Balance and wellness are important, and we make it easy to achieve with a flexible environment that works with you. A career at Laivly is about working with a fun-loving, dedicated team of creatives, risk takers and game changers. It’s about sharing your talent and imagination to develop innovative tech that’s revolutionizing the way top brands interact with the world.
We’ve got a shared mission - and a Laivly future. Join us today!
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